Privacy Policy

Last Updated: July 26, 2025

ePayment International Inc. ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We may collect personal information that you provide directly to us, such as:

  • Identity Information: Name, address, date of birth, government-issued identification.
  • Contact Information: Email address, phone number.
  • Financial Information: Bank account details, transaction history, and other information necessary for payment processing.
  • Transactional Information: Details about payments to and from you, and other details of products and services you have used.
  • Technical Information: IP address, browser type, and other technology on the devices you use to access our services.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services.
  • Process transactions and send you related information, including confirmations and invoices.
  • Verify your identity and prevent fraud (Know Your Customer - KYC and Anti-Money Laundering - AML checks).
  • Comply with legal and regulatory obligations.
  • Communicate with you, including responding to your comments, questions, and requests.

3. Information Sharing and Disclosure

We do not sell or rent your personal information. We may disclose your information to:

  • Financial institutions and payment processors to facilitate transactions.
  • Regulatory authorities and law enforcement agencies as required by law.
  • Third-party service providers who perform services on our behalf, such as identity verification and data analysis, under strict confidentiality agreements.

4. Data Security

We implement administrative, technical, and physical security measures to protect your personal information. This includes end-to-end encryption, multi-factor authentication, and secure data storage. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Rights

Under Canadian law, you have the right to access, correct, or request deletion of your personal information, subject to certain exceptions. To make a request, please contact us at info@epayment-international.ca.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.